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Job Opportunities
Foreclosure Intervention Counselor
Job Description:
The San Francisco Housing Development Corporation (SFHDC) is a private, non-profit, 501(c) 3 tax-exempt, organization, which helps low-and moderate income achieve the dream of homeownership. Our programs and services include: pre- and post- purchasing housing and financial counseling, affordable housing development, supportive services, and community economic development. The Foreclosure Intervention Counselor will be responsible for coordinating financial education and counseling programs, working with SFHDC�s clients faced with mortgage delinquency and default. In particular, the individual selected will work with homeowners nearing foreclosure.
This program is designed to reduce the number of foreclosures for low/moderate income delinquent homeowners in the Greater San Francisco Bay Area through mortgage delinquency and default resolution counseling. Responsibilities extend beyond providing information and referrals. It is a program designed to provide counseling to homeowners at risk of losing their primary homes. Counseling will include information on the foreclosure process, indepth financial counseling, working with mortgage companies, development of loss mitigation strategies and work out plans and information on available resources.
Job Duties will include:
Primary Tasks:
- Intake assessment of borrowers
- Crisis counseling
- Financial counseling
- Creating an action plan for foreclosure avoidance
- Negotiating with servicers
- Program analysis
Secondary Tasks:
- Partnership building with financial service providers and referral agencies
- Community and industry outreach
- Representation of SFHDC in business and community forums
- On-going program development and policy analysis
Qualifications:
- Experience and strong commitment to working with very low/low/mod income families and homeowners
- Understanding of the social/cultural barriers faced by very low to mod and minority communities
- Strong public speaking skills and group facilitation skills
- Excellent interpersonal skills including conflict resolution
- 5 years experience in financial services industry emphasizing financial planning
- B.S. degree in Business Administration or comparable experience
- Knowledge of the Bay Area real estate market wealth building strategies
- Familiarity with challenges and opportunities faced by mortgage delinquent homeowners
- Able to work outside of traditional business hours including Saturdays
- Excellent computer skills and web experience a plus
- Automobile required to travel to and from program sites
- Salary dependent upon experience and skills
No calls please: Fax resume and cover letter to 415.822.1077 or Email to ed@sfhdc.org
Job Title: Project Operations Assistant
Department: Finance and Communications
Report To: Development Director, Housing Counseling Director, and President/CEO
Prepared Date: March 12, 2008
Salary: 40,000 to 45,000 annually
San Francisco Housing Development Corporation (SFHDC) is a non-profit, community organization, which helps low and moderate income families achieve the American Dream of homeownership and to build assets to ensure self-sufficiency and financial stability. Our programs and services include: housing counseling, foreclosure intervention, financial literacy and advisement, affordable housing development, supportive services, project management, and community economic development.
The Project Operations Assistant will support program directors and senior management with the development and operations of various project initiatives. The Project Operations Assistant will work closely with the President and CEO, Development Director and Housing Counseling Director to assist with housing counseling program initiatives, fundraising and marketing campaigns, coordination of board meetings, managing the President�s calendars, and other special projects. He/She will also be responsible for the collection of staff timesheets, internal communications, website and database up-dates and maintenance, ordering office supplies, managing vendors and accounts related to the operation of the office (printer, computer techs., phone service, and office supplies). Moreover, the individual will work with low and moderate income households of San Francisco, focusing predominately on the Bayview and Western Addition communities to help them navigate through the homeownership process and build stronger communities in underserved areas of the San Francisco Bay Area.
DUTIES AND RESPONSIBILITIES
Primary Task
- Up-date website and keep SFHDC�s database current, accurate, and easily accessible
- Assist the Development Director with fundraising initiatives, annual campaign, events, and corporate and grant proposal
- Develop and manage a donation tracking system to ensure full communications between development and finance officers
- Assist with the acknowledgement and recognition of donors and funder
- Provide some public relations and community outreach assistance
- Coordinate the development and management of a quarterly eNewsletter
Secondary Tasks
- Schedule and confirm housing counseling appointments with client via email, telephone, and mail
- Assist with the coordination of housing counseling workshops and other related housing counseling seminars, events, and special programs
- Maintain and update automated and manual client file keeping current and accurate in Fannie Mae�s Home Counselor Online as well as housing counseling hard copy files
- Assist the Housing Counseling Director with the timely submission of program reports and tracking outcomes/deliverables required by program funders
General Administrative Tasks
- Assist President and CEO manage calendar and schedule meetings, as well as with other executive administrative services, such as the coordination of board meetings, taking minutes during board meetings, the organization and maintains of executive files, and other duties related to the operations of the organization
- Collect weekly timesheets and ensure on-time submission of all staff
- Order Office Supplies
- Answer and correspond to telephone/e-mail inquiries, and responsible for office communications
- Manage vendors and accounts that support the internal operations of the office, such as printer, computer services technicians
- Assist in marketing and outreach program efforts
Qualifications
- Must have passion and commitment to help the general public
- Candidate should have a bachelor�s degree
- Minimum of 3-years work experience in professional office or administrative services
- Excellent verbal and written communication skills
- Computer savvy with knowledge of Microsoft Office Suite: and preferably graphic design computer skills
- Detailed-oriented and accurate with a good work ethic Individual must be able to work independently as well as in a team setting
- Strong interpersonal and customer service skills required
- Experience with Microsoft Programs, Excel, Word, Access, PowerPoint, and Publisher
- Able to multi-task and follow projects through to completion
- Ability to interact with all levels of management and senior level executives
To Apply email resume to valerie@sfhdc.org or fax to 415-822-1077
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